Unified Navigation: Extended Enterprise, Predictive Search & My Account
This release expands Unified Navigation to support extended enterprise features, predictive search, and access to the My Account page. Single architecture customers can now maintain access to subscriptions, the shopping cart workflow, fast keyword-based search results, and account management features when Unified Navigation is enabled. These additions preserve feature continuity within the standardized navigation header.
What's New
- Access extended enterprise subscriptions as a default menu item in the navigation header.
- Use the shopping cart from the navigation header to purchase trainings.
- Get predictive search results for keyword matches across skills, content, channels, communities, and people.
- Access the My Account page from the profile drop-down for device management, order history, and more.
Details
Description
Unified Navigation provides a standardized navigation header across the Cornerstone platform. This release extends that header with support for extended enterprise features, predictive search, and direct access to the My Account page. When extended enterprise is enabled, a Subscriptions menu item appears as a default item, and a shopping cart icon becomes available for purchasing trainings through the existing workflow.
Predictive search surfaces relevant keyword matches directly in the search bar, returning suggestions across skills, content, channels, communities, and people. The My Account page is now reachable from the profile drop-down, giving end users access to features such as device registration, order history, billing profile, sharing permissions, and multi-factor authentication.
Business Need
Customers on single architecture platforms risked losing access to key extended enterprise and account features when Unified Navigation was enabled. End users need to retain access to their purchased subscriptions, continue buying trainings through the shopping cart, and reach account-level functions like device registration so they can take trainings on the go via the Cornerstone app.
Predictive search addresses a common discovery pain point: when a search redirects to a long, cluttered results page, users struggle to identify the most relevant training. By returning fast, relevant suggestions inline, these enhancements streamline content discovery and preserve feature continuity for both administrators and end users.
Key Features
- Extended enterprise subscriptions are now accessible as a default menu item in the navigation header when the feature is enabled.
- The shopping cart is available directly in the navigation header so users can purchase trainings through the existing workflow.
- Predictive search returns keyword matches in the search bar across skills, content, channels, communities, and people for faster content discovery.
- The My Account page is accessible from the profile drop-down, providing access to device management, order history, billing, and other account features.
Deployment & Considerations
These enhancements are available at the start of UAT and with the production release. They are on by default for customers using Unified Navigation on single architecture, and no new permissions are required.
The Subscriptions menu item appears only when extended enterprise is enabled in the portal, and it can be renamed or hidden via Admin, System Settings, Portal, Navigation. The shopping cart icon is visible when the Activate Shopping Cart Functionality flag is enabled in Shopping Cart Preferences. Predictive search results are configured under Admin, System Settings, Portal, Search Settings, where administrators can toggle suggestions for Skills, Content, Channels, Communities, or People on or off.